Privacy Policy

Last updated: 19/01/2026

Northcore Property Services Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

1. Who We Are

Company name: Northcore Property Services Ltd
Email: info@northcoreltd.co.uk
Service area: North East England & surrounding areas

2. What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Property address (if relevant to an enquiry)

  • Any information you provide via our contact forms or email

  • Technical data such as IP address, browser type, and pages visited (via cookies)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide quotations and services

  • Communicate with clients regarding works

  • Improve our website and services

  • Meet legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you submit an enquiry

  • Contractual necessity – to provide requested services

  • Legal obligation – where required by law

  • Legitimate interests – to operate and improve our business

5. How We Store and Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

Data is stored securely and only accessed where necessary.

6. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Fulfil the purposes it was collected for

  • Comply with legal, accounting, or regulatory requirements

7. Sharing Your Information

We may share your information only where necessary with:

  • Trusted contractors or service providers (only if relevant to your enquiry)

  • Legal or regulatory authorities where required

All third parties are required to respect the security of your data.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us at: info@northcoreltd.co.uk

9. Cookies

Our website may use cookies to improve functionality and user experience. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 info@northcoreltd.co.uk